Water Bills

Water/Sewer Information: Ordinance 252 & 252.1: publicworks@cityofbeviloaks.com

• The base bill for 0-1,000 gallons is $45.00 for one meter and $48.00 for 2 meters: this includes a user fee of $19.00
• The user fee is for a bond that the City had to take out to get the smart meter system in 2015.
• You pay the same amount in sewer that you do in water. For instance, in a base bill it is as follows: $19.00-user fee, $13.00- water, $13.00 sewer.
• The rate is .026 per gallon of usage
• We have smart meters, which means that they communicate by the cell towers, so they don't have to be manually read every month.
• There is an app that you can download where you can see your water usage. It is called EyeonWater.
• Your meter reads every 24 hours in that system.
• The system will notify you when there is a leak/continual usage of at least a gallon an hour for a 24-hour period.
• The bills are generated the first week of every month, so look for it in your email. The email address that it will be coming from is: noreply@safemaildelivery.net
• We are paperless, so the bills will be sent via email. If you do not receive your bill, you can always call the office and we will give you your balance and/or email you a copy of your bill.
• Due Date: The bills are due on the first business day of the following month. (I.E.- the January bills will be due the first business day in February). If your payment is not received by the first business day of the following month at 5:00, you will receive a $15.00 late fee.
• Disconnects: 10 days after the due date of the bill at 5:00, a disconnect fee of $25.00 will be added to your account and your service will be disconnected the following morning. If your services have been disconnected, you will have to pay the past due balance+ the late fee+ the disconnect fee + the reconnect fee to have your service reconnected.